What customers say.
Real reviews from drivers we've looked after in Lincoln, straight from our Google listing.
“Great customer service from the start.Staff professional and attentive.”
We really appreciate you taking the time to leave us this great review Joanna.
“Staff were really informative, helped me alot regarding misinformation I had been given from another garage. Could not have asked for more from them, I highly recommend and will definitely be using them again.”
Thank you for recommending our services Jim and it's great to hear you were pleased with the customer service. We look forward to seeing you again in the future!
“I'd been completely disorganised and wound up with only a few days left on my existing MOT - got booked in next day with HiQ and they managed to get an oil change done along with replacing my previously intermittent tyre pressure sensors, MOT all sorted and no fuss at all. Dropped my car off before lunchtime, had a working pub lunch, then a nice stroll back and it was ready exactly when Georgia promised it would be (she stilled phoned me just as I was 200yds from the door)! Tell your friends... well, just the good ones mind, I don't want HiQ getting TOO busy for when I need them next time!”
Hi Andy, thank you for taking the time to leave us this excellent review. We are pleased to hear you were happy with the service you experienced and we will be happy to help with anything you may need in the future.
“Had a service and MOT done today, they do what it says on the tin. Great customer service , work done efficiently and in a timely manor with good communication. Definitely would recommend and use again.”
Thank you for recommending our services Kevin and we're happy to hear about the work done in an efficient manor!
“I've been a mechanic and car tech trainer all my life before semi-retirement and was impressed with everyone I met at HiQ. Nathan balanced all my wheels and explained what he was doing, Georgia in reception was very nice and the cost was fair and reasonable. The vibe here is one of "old school" Good Service, where the customer still matters. Thanks to all!”
Hi Chris, thank you for this great review. Customer service is important to us and we are always happy to provide a helpful and knowledgeable service.
“Great service! They diagnosed my steering issue for free and found me matching tyres at a great price. The reception team were brilliant at explaining the problem clearly, and the free vehicle health check was a really nice bonus. Highly recommended!”
Hi Hamad, thank you for the kind review and recommendation. Customer service is important to us and we are always glad to be able to help.
“Amazing service we were working locally when we got a flat tyre, within 20 minutes we’d had a new tyre fitted and were back on the road would highly recommend 👍🏻”
Hi Sarah, thank you for the kind review. We were glad to get you back out on the road as quickly and as safely as possible.
“Recently had an issue with my car, Georgia wa extremely helpful and organised for my car to be checked that morning .The team are always very friendly and informative and offer a great service . Would recommend without hesitation .”
Hi Paula, thank you for recommending our services and we're happy to have been able to assist!
“Very professional and friendly, very happy with the work for the Tesla tyre puncture. Also it was done very quickly, the appointment was made the next day and it was sorted within a hour while I was waiting in the office. Strongly recommend it!”
Hi there, thank you for recommending us and we appreicate the feedback!
“The team got my trusty old Peugeot through its MOT and were so helpful and efficient in replacing the wiper blades and boot lock. Prices are exceptionally reasonable, they were flexible with my schedule, and Georgia was so friendly and knowledgeable throughout. I'll be back!”
Thank you for taking the time to write a review Sonya and we're so happy to hear you found the team helpful and efficient. we look forward to seeing you again!
“Fast and proffessional! Made me feel comfortable. Very friendly and got the job done as quickly as they could! They deserved the biscuits!!!!”
Thank you for leaving such positive feedback Kim and we're happy to hear you found the team fast and professional!
“Quick and efficient. Will definitely return.”
Hi Sandra, thank you for leaving a review and we look forward to seeing you again!
“Would highly recommend HIQ took my car in cause my abs light was on and they recalibrated thankyou.”
Thank you for recommending our services Andrew!
“Excellent service! Highly recommended!!”
Hi there, thank you for recommending our services!
“Have had multiple things done to my car here since they opened always 5* Service, saved me a few quid a couple of times through there knowledge of mercedes!”
Hi Sam, thank you for leaving a review and it's great to hear you were pleased with the service!
“Very good professional service all round 👌👌”
Thank you for leaving a great review Robert!
“Great service, friendly staff. Thank you Georgia and all!”
Hi Keith, thank you for leaving a review regarding the teams customer service!
“Called HiQ after being told by main dealer could not fit my car in for 11 days to diagnose and rectify ABS sensor fault with my ford kuga. HiQ booked me in within 2 days diagnosed replaced sensor for a good price and ready in the afternoon. Brilliant service with friendly and professional staff. Will definately use them in the future.”
Thank you for taking the time to write a great review Martin and it's great to hear you found the team friendly and professional; we hope to see you again soon!
“Excellent service from HiQ Auto Care. The staff were highly professional, knowledgeable, and efficient. The quality of work was outstanding, and everything was handled with great care. Highly recommended for reliable and trustworthy service.”
Hi Pujan, thank you for recommending HiQ and we appreciate the feedback regarding our professional and efficient service!
“Excellent service, I would recommend anyone to use HiQ.Lukas and Georgia were helpful and obliging.My car was mended within hours.”
Hi Yvette, thank you for recommending us and we appreciate the positve feedback!
“Amazing service and great facilities”
Thank you for leaving a great review Georgia!
“Took my car in for a slow puncture to be repaired and needed some new tyres . The guys were great , really welcoming ,they showed me the problems with the tyres and looked after my alloys which is good because a lot of places are not that careful ! I will definitely come back whenever I need new tyres or repairs ( hopefully not too soon ! )”
Hi there, thank you for taking the time to write a review and we're happy to hear the team could assist with your tyres. We look forward to seeing you again!
“Undertaken the service, and got updated on the progress to collect the car. Friendly staff onsite. The hire car was a very nice drive too. Tip, drive to the bottom as far as you can and it's on the left !”
Hi Pete, thank you for leaving a review regarding your experience at HiQ!
“Great service got me booked in same day and the day after sorted me out nice and quick quality place”
Thank you for leaving a great review Roman and we're happy to hear our team could assist!
“Requested work was carried out in a timely and professional manner the car was left clean and tidy the price of the work was very competitive have already spoken to the receptionist to carry out further work including Mots”
Thank you for leaving a great review following your experience at HiQ Nigel!
“One of the best garages I've been to, I've been a couple of times this week relating to a punctured tyre, Nathan had a look but unfortunately I left my wheel locking nut at home so he inflated my tyre so I could get home free of charge, when I went back to get it fixed he showed me the damage inside the wheel so again, patched the tyre up and gave me some options. I went back today after ordering a tyre late in the evening yesterday, which was a great price and took next to no time at all to fit. I would highly recommend HiQ to anyone and if I'm ever in the area again needing repairs I'll definitely be a returning customer.”
Hi Chris, thank you for taking the time to write this review and we appreciate the recommendation. It's great to hear our team were able to assist with your tyre and we look forward to seeing you again in the future!
“Requested a quote for replacing all 4 sensors for the type pressure monitoring system on my 7 series BMW. Lukas the manager responded almost straight away confirming both the cost and booking availability. The price was very competitive and a substantial saving compared to the main dealer. The work took less than half a day and I was so impressed by this and the professionalism that I booked my MOT on the spot for the following day. I would highly recommend them and will be definitely be using them again for my future requirements.”
Thank you for taking the time to write a review Nigel and we appreciate the recommendation! We are glad to hear you had a positive experience at our Centre and we look forward to seeing you again in the future.
“Took my van down to these guys for a couple of jobs the service was absolutely excellent 👌 massive shoutout to Lucas and Nathan for your excellent customer service, I would definitely recommend this place thank you ⭐️⭐️⭐️⭐️⭐️”
Thank you for leaving a great review John and we appreciate the recommendation!
“Excellent and friendly staff and I was kept up to date as the work progressed. A very professional service.”
Hi there, thank you for leaving a review regarding our friendly team!
“Excellent service friendly staff. Would not hesitate to use them again”
Thank you for leaving a great review Iain and we look forward to seeing you again in the future!
“Very consistent and helpful , have been using this company from about March and highly recommend”
Trudy, we really value your kind review and look forward to seeing you again.
“Very good service, fast & efficient. Comfortable waiting area. Done in time slot given to you. Paul C”
Thank you for taking the time to leave us a lovely review Paul.
“Efficient service.polite staff and clean warm waiting area”
Hi Margaret, we really appreciate you taking the time to leave us a great review.
“I was really happy with my experience. Good communication throughout and reasonably priced. The guys explained exactly what went wrong with my clutch and exactly how they fixed it which I like to know, so that was a nice touch. Would definitely recommend.”
Hi Jamie, thank you so much for taking the time to leave our team such a great review. Customer service is extremely important to us here at HiQ and we will always be glad to help.
“Very helpful and friendly service. They were very efficient the only reason it's not 5 stars is because it would have been nice to have an itemised check list of all the things that they had inspected.”
Hi Brian, thank you for leaving a review we appreciate the feedback.
“I had my MOT, service, and wheel alignment done at Synergy Auto Center in Lincoln yesterday and today. The team was professional, friendly, and very efficient. Everything was explained clearly, the prices were fair, and the work was completed to a high standard. I’m very happy with the service and will definitely come back. Highly recommend!”
Hi Liliia, Thank you for taking the time to leave our team such a brilliant review. Your kind words of recommendation mean a great deal to us! We'll be delighted to help with anything you may need in the future. Kind regards, HiQ Team
“Rang around several places to get my brake lights sorted, not a single place could do them. Rang HiQ and they got me in & sorted within 15 minutes. Lukas was extremely helpful & lovely! Highly recommend :)”
Hi Aimee, we really appreciate you taking the time to leave us a great review and recommendation. We were glad to be able to help!
“I had a problem that was solved very quickly at a good price. Very friendly staff. I highly recommend.”
Hi there, thank you for recommending us and we're always happy to help!
“Quick easy and fantastic service provided, wouldn't go anywhere else for my motoring needs. 5 stars ⭐”
Hi Leanne, we really value this excellent review and look forward to seeing you again.
“Absolutely brilliant. Booked my Volvo in for a service, with home collection and drop-off, and was kept informed throughout with text updates and a transparent list of recommended repairs (with pics). Very happy with the quality of work and level of service, and will happily use again 👍”
Thank you for leaving a great review Kirk,, we look forward to seeing you again!
“After having been let down HiQ stepped in, they sourced, ordered and fitted the part within 48 hours. I cannot recommend them highly enough for communication and customer service.”
Hi Kevin, we appreciate the recommendation and happy to hear you had a positive experience!
“my experience was A1 mechanics knew there job every element spot on customer care tremendous. was a pleasure to visit.”
We really appreciate your kind review. We are always glad to provide a helpful and knowledgeable service.
“Fast efficient service from the team agree”
Hi Garry, we really appreciate you taking the time to leave us a great review.
“I recently visited HiQ for a full car service and MOT, and I couldn't be happier with the experience. From start to finish, Lukas and the team were professional, efficient, and incredibly helpful. They carried out the service and MOT thoroughly, clearly explaining any issues they found and resolving the funny noise my car had started experiencing. Everything was completed to a high standard and at a good price. I’ll definitely be returning for any car issues and have already booked our second car in for its service and MOT. I’d 100% recommend to friends and family. Thanks again Lukas for the excellent service!”
Hi Darren, thank you for recommending us! We're happy to hear you found our team helpful and efficient, we look forward to seeing you again.
“Great service and communication. Went above and beyond. Loved the bag of sweets”
Hi Nichola, thank you for leaving a review. We're glad to hear that you found our service efficient!
“The first time I’ve used Hi Q in Lincoln and I have to say amazing service and great honest guys . Lukas went above and beyond to assist me . I’ll be back for sure .”
Thank you for taking the time to write review Lindsay. It's great to hear you had a great experience with our team, we look forward to seeing you again!
“Excellent service from all the guys. Good price and worked carried out to a high standard.”
Hi Kyle, we really appreciate you taking the time to leave us a great review.
“Quick service great price and great advice following my recent MOT”
Hi Michael, we really appreciate you taking the time to leave us a great review.
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